Which box do I need?
If you ride a TT, tri or gravel bike, or one with integrated bars, take the Tri box. The Regular box is for standard road bikes only.
Is there a deposit?
£250 is held on your card and never taken unless the box comes back damaged.
What if the box is damaged or lost?
Damage is charged at the cost of repair unless you've added Accidental Damage Protection at the time of booking. It covers everything short of full loss or theft of the box. A lost box is charged at full replacement, so travel insurance is worth having.
What if my flight is delayed?
We're a small business and we know things can go wrong. Within reason we'll avoid extra charges, but if you return the box well outside your hire period and it was booked out to another customer, you may be charged extra.